Legal

Terms & Conditions

By using ViberSpace, you agree to these terms. Please read them carefully to understand your rights and responsibilities.

Last updated: January 2025

Fair Use

Use ViberSpace responsibly. Don't abuse the service, harm others, or violate laws.

Your Content

You own your code and data. We only access what's necessary to provide the service.

Clear Terms

No legal jargon maze. We explain what you can expect from us and what we expect from you.

1. Acceptance of Terms

By accessing or using ViberSpace ("the Service"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms apply to all users, including:

  • Visitors — Anyone browsing the public website
  • Registered users — Anyone with an account
  • Paying customers — Users on paid subscription plans

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

2. Description of Service

ViberSpace provides a platform for deploying, managing, and monitoring web applications. The Service includes:

  • Application hosting — Deploy and run your applications
  • Environment management — Manage development, staging, and production environments
  • GitHub integration — Connect repositories and automate deployments
  • Monitoring tools — View logs, metrics, and application status
  • AI assistance — Code generation and debugging support

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. Account Registration

Eligibility

You must be at least 13 years old to use ViberSpace. If you are under 18, you must have parental or guardian consent.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

Accurate Information

You agree to provide accurate, current, and complete information during registration and to update it as necessary.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate laws — Engage in illegal activities or violate any applicable laws or regulations
  • Harm others — Harass, threaten, impersonate, or harm other users
  • Distribute malware — Upload viruses, malware, or malicious code
  • Spam or phish — Send unsolicited communications or phishing attempts
  • Abuse resources — Use the Service in ways that degrade performance for others
  • Circumvent security — Attempt to bypass security measures or access unauthorized areas
  • Scrape or crawl — Use automated tools to extract data without permission
  • Infringe rights — Violate intellectual property, privacy, or other rights of third parties

Violation of this policy may result in immediate suspension or termination of your account.

5. Your Content & Intellectual Property

Ownership

You retain all rights, title, and ownership of the content you upload, deploy, or create using ViberSpace ("Your Content"). This includes:

  • Source code and application files
  • Configuration files and environment variables
  • Data stored in your applications
  • Any other materials you provide

License to ViberSpace

By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

  • Host, store, and process Your Content to provide the Service
  • Make backups and copies for reliability and disaster recovery
  • Display Your Content to you and users you authorize

This license ends when you delete Your Content or terminate your account, except for:

  • Content shared with other users (which they may retain)
  • Backups retained for a reasonable period (typically 30-90 days)

Responsibility for Your Content

You are solely responsible for Your Content and the consequences of deploying it. You represent and warrant that:

  • You own or have the necessary rights to Your Content
  • Your Content does not violate any laws or third-party rights
  • Your Content does not contain malware or malicious code

6. Billing & Payments

Subscription Plans

ViberSpace offers various subscription plans with different features and usage limits. Pricing is available on our Pricing page.

Payment Terms

  • Billing cycle — Subscriptions are billed monthly or annually in advance
  • Auto-renewal — Subscriptions automatically renew unless canceled
  • Payment methods — We accept major credit cards and other payment methods
  • Taxes — Prices do not include applicable taxes, which will be added at checkout

Usage-Based Charges

Some features may incur additional usage-based charges (e.g., AI assistance, compute resources). You will be notified of these charges before they are incurred.

Refund policy

Refunds are handled on a case-by-case basis. Contact us if you believe you are entitled to a refund.

Late Payments

If payment fails, we may suspend your account until payment is received. Continued non-payment may result in account termination and data deletion.

7. Service Availability & Support

Uptime

We strive to maintain high availability but do not guarantee uninterrupted service. The Service may be unavailable due to:

  • Scheduled maintenance (we'll notify you in advance when possible)
  • Emergency maintenance or security updates
  • Third-party infrastructure issues
  • Force majeure events beyond our control

Support

Support is provided via email and in-app messaging. Response times vary by subscription plan.

8. Termination

By You

You may terminate your account at any time through your account settings or by contacting us. Upon termination:

  • Your access to the Service will end immediately
  • Your data will be deleted within 30 days (see our Privacy Policy)
  • No refunds will be issued for unused subscription time

By Us

We may suspend or terminate your account if:

  • You violate these Terms or our Acceptable Use Policy
  • Your account is inactive for an extended period
  • We are required to do so by law
  • Continuing to provide the Service creates a legal or security risk

We will provide notice before termination when possible, except in cases of serious violations or legal requirements.

9. Disclaimers & Limitations of Liability

Service "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties of uninterrupted or error-free operation
  • Warranties that the Service will meet your requirements

Limitation of Liability

To the maximum extent permitted by law, ViberSpace shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from your use or inability to use the Service
  • Damages arising from unauthorized access to your account or data

Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless ViberSpace, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your Content
  • Your violation of these Terms
  • Your violation of any rights of third parties

11. Third-Party Services

The Service integrates with third-party services (e.g., GitHub, hosting providers). Your use of these services is subject to their own terms and policies. We are not responsible for:

  • The availability or reliability of third-party services
  • The content, privacy practices, or terms of third-party services
  • Any damages arising from your use of third-party services

12. Dispute Resolution

Informal Resolution

Before filing a claim, please contact us to attempt to resolve the dispute informally. Most disputes can be resolved this way.

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property or confidentiality violations.

13. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ViberSpace regarding the Service.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet outages.

14. Contact & Notices

All notices to you will be sent to the email address associated with your account. Notices to us should be sent to:

Email: legal@viber.space

Notices are deemed received when sent to the email address on file.

Questions About These Terms?

If you have questions or concerns about these Terms & Conditions, please contact us:

legal@viber.space